ZCN / ZZV
Who is the customer?
ZCN provides transport. For healthcare transport. This is transport to which you are entitled in the Netherlands if you have to go somewhere where you...read more
ZCN will be responsible for the taxi transport of 23,000 insured persons of the Zilveren Kruis. We would like to communicate clearly what will change for the insured.
The target group of these policyholders is very diverse. That is why it was extra important that the communication was accessible so that we know for sure that it is understandable for everyone. We opted for an animation with a clearly intelligible voice-over.
Inform the insured persons of the Zilveren Kruis correctly and clearly about the transition to ZCN and the associated changes.